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Niagara County Adult Single Point of Access (SPOA)

Description:

The Adult Single Point of Access (SPOA) serves Seriously and Persistently Mentally Ill* (SPMI) consumers who are Niagara County residents and may have difficulty accessing housing or case management services. The Adult SPOA establishes an efficient and comprehensive single entry point for consumers into the service system while providing systems management. Consumers of services are able to enter the system more seamlessly, be served more appropriately, and gain more from the experience of being served by one or more of Niagara County’s agencies. All stakeholders (consumers, Niagara County Department of Mental Health, New York State Office of Mental Health, and contract agencies) have the opportunity to view themselves as partners in a collaborative system.

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